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I do hope you let them know that you were very unhappy and that you will not be returning. ;) I would have been so mad if someone buzzed my dog like that! I honestly don't know that I would have paid the groomer... She's still cute as a button, though!
My mother's dog was taken to the groomer every 2-3 months when I was growing up. Until we had our own "incident". Poor Maggie came home and we noticed she was licking herself a lot. We checked her over carefully and found two spots where they had actually cut her skin! Not that they ever owned up to it. They kept trying to convince us that she had managed to get those perfectly-straight scissor cuts in our car on the way home.
I don't often get my own dog groomed (maybe once per year...maybe), but when I do I just have it done at the Vet's office. I'm fortunate enough to have a Vet who also provides boarding and grooming services (the only one I've found in my area who does!) The Veterinarian wouldn't hire someone who wasn't a professional, so I feel much more comfortable leaving my Yuki in her care!
Poor Isabella!
The difference between a bad haircut and a good haircut is about 2 weeks. 2 months...? Hey, it's May.
I do think that nail trimming is something you've got to do yourself. You can't take a dog to a groomer every week, and if it's every 2 months, they have to make huge cuts. We just go snipsnipsnipsnipsnip, tiny snips, every Sunday (when I remember), just a few minutes for both dogs. Cut small, cut often, and you can avoid the quick.
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