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Comment by Chloe's parent Liz on May 21, 2011 at 9:57pm

Update, I called Bissell who suggested that I use only water, no solution , keep doing the process over and over, let the carpeting dry, then repeat, and if that does not work call them back.  I used the machine in other areas, and it did not discolor, this is just strange.

Comment by Jennifer Markley on May 18, 2011 at 10:58am

I have one, and love it!  I usually use Natures' Miracle in mine....

Comment by Dani Schwegel on May 18, 2011 at 9:22am

I've never had the spot bot discolor the carpet but I also don't use as much cleaning solution as it tells me. If I'm cleaning up an "accident" I'll replace the cleaner with vinegar.

Comment by Bev Levy on May 18, 2011 at 8:36am

The company that I had clean my carpet suggested that I use only water with the Spot Bot. It is less likely to "overclean" the spot. Also, if the mess is too liquid, it is possible it will spread it around. In spite of the difficulties I love my Spot Bot!

Comment by Beauregard & Genevieve on May 18, 2011 at 6:53am

I have the Spot Bot, the only issue I've had is where it gets the carpet too clean and leaves a lighter circle.

Comment by Sam Tsang on May 18, 2011 at 12:04am

Did you test the solution on the carpet before you use the machine?